[{"data":1,"prerenderedAt":1408},["ShallowReactive",2],{"help-en-\u002Fhelp\u002Fplatform\u002Fprospect-offer":3,"related-en-\u002Fhelp\u002Fplatform\u002Fprospect-offer":397},{"id":4,"title":5,"body":6,"category":385,"description":386,"extension":387,"meta":388,"navigation":389,"order":390,"path":391,"relatedSpec":392,"seo":393,"stem":394,"updatedAt":395,"__hash__":396},"help\u002Fhelp\u002Fplatform\u002Fprospect-offer.md","Sending an offer to someone without an account",{"type":7,"value":8,"toc":366},"minimark",[9,16,19,26,29,34,45,48,51,54,56,60,63,66,72,78,84,86,90,95,98,101,119,125,128,130,134,137,143,203,206,208,212,215,218,225,227,231,234,240,294,297,300,302,306,309,315,318,321,324,326,330,335,338,342,345,349,352,356,359,363],[10,11,12],"p",{},[13,14,15],"strong",{},"You can reserve designs for a person who has no SquareBond account yet. We hold the designs, email them an offer, and hand the designs over when they sign up.",[10,17,18],{},"You start from a draft order. Pick the designs, set the recipient's email, and send. The recipient gets one email with the designs shown inside it and a sign-up link. Until they sign up, nobody else can take those designs.",[10,20,21],{},[22,23],"img",{"alt":24,"src":25},"The offer controls on a draft","\u002Fhelp\u002Fscreenshots\u002Fprospect-offer-controls.png",[27,28],"hr",{},[30,31,33],"h2",{"id":32},"recipient-language","Recipient language",[10,35,36,37,40,41,44],{},"Choose ",[13,38,39],{},"English"," or ",[13,42,43],{},"French"," before you send.",[10,46,47],{},"The recipient has no account, so we cannot know their language. You tell us. The choice controls three emails: the offer, the reminder two days before the deadline, and the welcome email after they sign up.",[10,49,50],{},"The selector starts on your own interface language when that is English or French. It starts on English otherwise. The value is always visible in the control, so you never send in a language you did not see.",[10,52,53],{},"You can pick a different language when you send the offer again. The new choice governs the new email.",[27,55],{},[30,57,59],{"id":58},"trial-length","Trial length",[10,61,62],{},"After you press send, a panel asks for the trial length. Choose between 1 and 90 days. The default is 7.",[10,64,65],{},"Above 14 days you must give a reason. We store the reason on the reserved items, so the recipient is never asked for it later.",[10,67,68],{},[22,69],{"alt":70,"src":71},"Choosing the trial length","\u002Fhelp\u002Fscreenshots\u002Fprospect-offer-duration.png",[10,73,74,77],{},[13,75,76],{},"The trial starts when the recipient signs up, not when you send."," A 21-day trial sent today gives 21 days from the day they claim it. That day can be a week away.",[10,79,80,83],{},[13,81,82],{},"The trial length and the hold length are two different clocks."," Whatever trial you choose, the designs are held for 7 days. A long trial does not lock the designs away from other customers while nobody claims them.",[27,85],{},[30,87,89],{"id":88},"the-deadline","The deadline",[10,91,92],{},[13,93,94],{},"Every offer guarantees the designs for at least 7 days.",[10,96,97],{},"The email names the exact date and time, in Paris time. It reads the real reservation, so the date in the email is the date the system will honour.",[10,99,100],{},"Two details are worth knowing:",[102,103,104,112],"ul",{},[105,106,107,108,111],"li",{},"If a design was already reserved for ",[13,109,110],{},"longer"," than 7 days, that longer hold stays. Sending an offer never shortens a reservation you set on purpose.",[105,113,114,115,118],{},"With a mixed set, the deadline is the ",[13,116,117],{},"earliest"," of the holds. It is the date all of the designs are still guaranteed together.",[10,120,121,124],{},[13,122,123],{},"A reminder goes out automatically, two days before the deadline."," You do not schedule it and you cannot send it twice. It uses the language you chose and shows the same designs.",[10,126,127],{},"The emails never mention a grace period. The deadline is a promise, and the recovery described further down is best-effort — so we do not advertise it.",[27,129],{},[30,131,133],{"id":132},"after-you-send","After you send",[10,135,136],{},"The reservation and the email are two separate results. The panel tells you which one happened.",[10,138,139],{},[22,140],{"alt":141,"src":142},"The send result","\u002Fhelp\u002Fscreenshots\u002Fprospect-offer-status.png",[144,145,146,159],"table",{},[147,148,149],"thead",{},[150,151,152,156],"tr",{},[153,154,155],"th",{},"What you see",[153,157,158],{},"What it means",[160,161,162,173,183,193],"tbody",{},[150,163,164,170],{},[165,166,167],"td",{},[13,168,169],{},"Offer sent",[165,171,172],{},"The designs are reserved and the email left our system.",[150,174,175,180],{},[165,176,177],{},[13,178,179],{},"Already sent",[165,181,182],{},"This offer was sent before. Nothing was sent twice.",[150,184,185,190],{},[165,186,187],{},[13,188,189],{},"Could not be sent",[165,191,192],{},"The designs are reserved, but no email went out. Check the details and try again.",[150,194,195,200],{},[165,196,197],{},[13,198,199],{},"Email delivery is paused",[165,201,202],{},"The designs are reserved. Email sending is switched off, so nothing was sent.",[10,204,205],{},"Read the message. \"Reserved\" and \"emailed\" are not the same thing, and a reservation with no email is the one failure that looks like success.",[27,207],{},[30,209,211],{"id":210},"sending-again","Sending again",[10,213,214],{},"Press send again to send a second email. This is the right action when you mistyped the address, or when the first email got no answer.",[10,216,217],{},"A second send starts a fresh sequence. You can change the language and the trial length for it, and the reminder follows the new choice.",[10,219,220,221,224],{},"An accidental double-click does ",[13,222,223],{},"not"," send twice. The system claims the send slot before it does anything else, so the second click reserves nothing, writes nothing, and reports \"Already sent\".",[27,226],{},[30,228,230],{"id":229},"status-badges","Status badges",[10,232,233],{},"Your drafts lists show a badge for every live offer. You see the same badge on your own drafts, on affiliate drafts, and on the affiliate view of your drafts.",[10,235,236],{},[22,237],{"alt":238,"src":239},"The offer badge on a draft card","\u002Fhelp\u002Fscreenshots\u002Fprospect-offer-badge.png",[144,241,242,252],{},[147,243,244],{},[150,245,246,249],{},[153,247,248],{},"Badge",[153,250,251],{},"Meaning",[160,253,254,264,274,284],{},[150,255,256,261],{},[165,257,258],{},[13,259,260],{},"Guaranteed",[165,262,263],{},"More than two days left. The recipient has time.",[150,265,266,271],{},[165,267,268],{},[13,269,270],{},"Ending soon",[165,272,273],{},"Two days or less. The reminder has gone out, or goes out today.",[150,275,276,281],{},[165,277,278],{},[13,279,280],{},"In grace",[165,282,283],{},"The deadline has passed. The designs are back in the catalogue, but a sign-up can still recover the ones nobody took.",[150,285,286,291],{},[165,287,288],{},[13,289,290],{},"Lapsed",[165,292,293],{},"Over. Send the offer again to try once more.",[10,295,296],{},"The badge is a reading of the real reservation. It never changes the draft itself. A lapsed draft stays a draft, and its items stay pending.",[10,298,299],{},"A draft shows no badge when you never sent an offer, when the order is finished, or when the recipient has already claimed it and the trial is running.",[27,301],{},[30,303,305],{"id":304},"if-they-sign-up-late","If they sign up late",[10,307,308],{},"The guarantee ends on the deadline, and the designs go back into the catalogue. From that moment they are first come, first served.",[10,310,311,314],{},[13,312,313],{},"For 7 more days, a sign-up still tries to take them back."," Whatever is still free is re-reserved and the trial starts as normal.",[10,316,317],{},"Anything that somebody else has taken cannot come back. A design that was sold, put into a plan, or reserved to another person stays with them. We do not move a design away from the person who took it.",[10,319,320],{},"The recipient is always told which of the two happened. If a design could not be recovered, they see a message that says so, with a link to the catalogue. Silence was the old behaviour, and it is the thing this whole flow exists to remove.",[10,322,323],{},"After those 7 days, the offer is finished. Send it again if you still want to give them the designs.",[27,325],{},[30,327,329],{"id":328},"frequently-asked-questions","Frequently asked questions",[331,332,334],"h3",{"id":333},"does-the-recipient-need-a-card","Does the recipient need a card?",[10,336,337],{},"No. The trial you gift captures no card and charges nothing. It is not the self-serve trial that a visitor starts from the catalogue.",[331,339,341],{"id":340},"can-i-send-an-offer-to-somebody-who-already-has-an-account","Can I send an offer to somebody who already has an account?",[10,343,344],{},"Not as a gifted trial. For a customer with an account, the items go to their cart instead, and they have 48 hours to check out. That is a different flow with its own deadline.",[331,346,348],{"id":347},"the-recipient-says-they-never-got-the-email","The recipient says they never got the email.",[10,350,351],{},"Check the address first — a mistyped address is by far the most common cause. Correct it and send again. A corrected address is treated as a new recipient, so the second email really does go out.",[331,353,355],{"id":354},"can-i-make-the-hold-longer-than-7-days","Can I make the hold longer than 7 days?",[10,357,358],{},"Not from the offer itself. Reserve the item for longer first, then send the offer. Sending never shortens a hold you already set.",[331,360,362],{"id":361},"what-happens-to-the-designs-if-nobody-signs-up","What happens to the designs if nobody signs up?",[10,364,365],{},"They are released automatically and return to the catalogue. Nothing is lost on your side — the draft stays, and you can send it again.",{"title":367,"searchDepth":368,"depth":368,"links":369},"",2,[370,371,372,373,374,375,376,377],{"id":32,"depth":368,"text":33},{"id":58,"depth":368,"text":59},{"id":88,"depth":368,"text":89},{"id":132,"depth":368,"text":133},{"id":210,"depth":368,"text":211},{"id":229,"depth":368,"text":230},{"id":304,"depth":368,"text":305},{"id":328,"depth":368,"text":329,"children":378},[379,381,382,383,384],{"id":333,"depth":380,"text":334},3,{"id":340,"depth":380,"text":341},{"id":347,"depth":380,"text":348},{"id":354,"depth":380,"text":355},{"id":361,"depth":380,"text":362},"platform","How the gifted-trial offer works — recipient language, trial length, the deadline you promise, re-sending, the status badges, and what happens if they sign up late.","md",{},true,60,"\u002Fhelp\u002Fplatform\u002Fprospect-offer","docs\u002Fspecs\u002Fdraft-orders\u002Fprospect-offer-window.md",{"title":5,"description":386},"help\u002Fplatform\u002Fprospect-offer","2026-08-24","OEeSFYKP3Vckin0E-AMH33DzuKmVoqhpxqbexMivtw4",[398,664,1222],{"id":399,"title":400,"body":401,"category":385,"description":655,"extension":387,"meta":656,"navigation":389,"order":657,"path":658,"relatedSpec":659,"seo":660,"stem":661,"updatedAt":662,"__hash__":663},"help\u002Fhelp\u002Fplatform\u002Fdashboard.md","Your dashboard, at a glance",{"type":7,"value":402,"toc":644},[403,408,411,417,419,426,429,432,438,441,467,470,477,479,484,487,490,496,535,537,542,545,552,558,565,567,572,575,588,594,597,619,621,623,627,630,634,637,641],[10,404,405],{},[13,406,407],{},"The Dashboard is your portfolio overview — where you stand, what's due next, and where to go from here.",[10,409,410],{},"It's the first page you land on after signing in. Four things make it useful: a state-aware banner, three headline numbers, your full QR portfolio, and a row of quick actions.",[10,412,413],{},[22,414],{"alt":415,"src":416},"Dashboard overview","\u002Fhelp\u002Fscreenshots\u002Fdashboard-overview.png",[27,418],{},[10,420,421],{},[422,423],"a",{"id":424,"style":425},"state-banner","scroll-margin-top:5rem",[30,427,428],{"id":424},"State banner",[10,430,431],{},"When something needs your attention, a banner appears at the top. It only shows when relevant — an active plan in good standing sees no banner at all.",[10,433,434],{},[22,435],{"alt":436,"src":437},"Dashboard state banner","\u002Fhelp\u002Fscreenshots\u002Fdashboard-state-banner.png",[10,439,440],{},"You'll see one in these cases:",[102,442,443,449,455,461],{},[105,444,445,448],{},[13,446,447],{},"Trial in progress"," — days remaining and a clear path to keep your items.",[105,450,451,454],{},[13,452,453],{},"Cancellation pending"," — the date your plan ends, with an \"Undo\" action if you change your mind before then.",[105,456,457,460],{},[13,458,459],{},"Downgrade pending"," — the plan you're heading to and which items carry over.",[105,462,463,466],{},[13,464,465],{},"Trial ended \u002F plan terminated"," — what it means for your printed codes and how to come back.",[10,468,469],{},"Every action lives inside the banner — undo, upgrade, item selection — so you won't hunt through settings.",[10,471,472,473,476],{},"When your plan is active and in good standing, the banner gives way to a ",[13,474,475],{},"Manage subscription"," card with the same reach — upgrade, downgrade, or cancel, all in one place.",[27,478],{},[10,480,481],{},[422,482],{"id":483,"style":425},"headline-numbers",[30,485,486],{"id":483},"Headline numbers",[10,488,489],{},"Three cards, each answering one question.",[10,491,492],{},[22,493],{"alt":494,"src":495},"Dashboard headline numbers","\u002Fhelp\u002Fscreenshots\u002Fdashboard-numbers.png",[102,497,498,504,519],{},[105,499,500,503],{},[13,501,502],{},"Total visits"," — every scan across all your codes, refreshed live. A \"real visits\" line filters out bots; a \"★ Top\" callout names your best-performing code.",[105,505,506,509,510,514,515,518],{},[13,507,508],{},"Plan capacity"," — codes in use against your allowance (",[511,512,513],"code",{},"2 of 3 codes","), with a progress bar on paid plans. Trial users see ",[511,516,517],{},"Trial · 1 code",".",[105,520,521,524,525,528,529,532,533,518],{},[13,522,523],{},"Plan status"," — your tier and where it stands: a trial countdown (",[511,526,527],{},"13 days remaining","), a cancellation date (",[511,530,531],{},"Cancels 4 May 2026","), or ",[511,534,459],{},[27,536],{},[10,538,539],{},[422,540],{"id":541,"style":425},"portfolio",[30,543,544],{"id":541},"Portfolio",[10,546,547,548,551],{},"Beneath the cards sits ",[13,549,550],{},"Your QR codes"," — a row for every code you own. Each shows a thumbnail (hover it for a full-size preview), its visit count (the total, with real visits beneath), and a sparkline tracing the last 30 days at a glance. A \"synced … ago\" stamp in the corner tells you how fresh the numbers are. Click any row to open that code's full analytics.",[10,553,554],{},[22,555],{"alt":556,"src":557},"Dashboard portfolio table","\u002Fhelp\u002Fscreenshots\u002Fdashboard-portfolio.png",[10,559,560,561,564],{},"Nothing here yet? The ",[13,562,563],{},"Browse designs"," quick action drops you straight into the catalogue.",[27,566],{},[10,568,569],{},[422,570],{"id":571,"style":425},"quick-actions",[30,573,574],{"id":571},"Quick actions",[10,576,577,578,581,582,584,585,518],{},"A grid of shortcuts, ",[13,579,580],{},"My Wallet first",", then ",[13,583,563],{}," and ",[13,586,587],{},"Account & billing",[10,589,590],{},[22,591],{"alt":592,"src":593},"Dashboard quick actions","\u002Fhelp\u002Fscreenshots\u002Fdashboard-quick-actions.png",[10,595,596],{},"The rest are conditional:",[102,598,599,613],{},[105,600,601,604,605,608,609,612],{},[13,602,603],{},"Vendor",", ",[13,606,607],{},"Affiliate",", and ",[13,610,611],{},"Producer"," tiles appear only if you hold that role.",[105,614,615,618],{},[13,616,617],{},"Upgrade plan"," is state-aware: hidden when you're already on the top tier (or have no active plan), and greyed out — with a one-line reason — while a downgrade is pending.",[27,620],{},[30,622,329],{"id":328},[331,624,626],{"id":625},"why-dont-i-see-a-banner","Why don't I see a banner?",[10,628,629],{},"Because nothing urgent is happening. An active plan in good standing — no scheduled cancellation, no pending downgrade, no trial — shows the page without a banner. That's by design.",[331,631,633],{"id":632},"real-visits-is-lower-than-total-visits-is-something-wrong","\"Real visits\" is lower than \"Total visits\" — is something wrong?",[10,635,636],{},"No. Total counts every scan including bots and crawlers; real visits filters for sessions consistent with a person on a real device. The gap is normal, especially once a code is indexed or shared on social media.",[331,638,640],{"id":639},"can-i-reorder-the-portfolio-table","Can I reorder the portfolio table?",[10,642,643],{},"Not yet. Rows are grouped by code. Per-code depth — including custom time windows — lives on each code's analytics page, one click away.",{"title":367,"searchDepth":368,"depth":368,"links":645},[646,647,648,649,650],{"id":424,"depth":368,"text":428},{"id":483,"depth":368,"text":486},{"id":541,"depth":368,"text":544},{"id":571,"depth":368,"text":574},{"id":328,"depth":368,"text":329,"children":651},[652,653,654],{"id":625,"depth":380,"text":626},{"id":632,"depth":380,"text":633},{"id":639,"depth":380,"text":640},"What the Dashboard shows you, how to read the state banner, capacity bar, and scan totals — and what to do from here.",{},10,"\u002Fhelp\u002Fplatform\u002Fdashboard","packages\u002Fweb-frontend\u002Fapp\u002Fcomposables\u002FuseSubscriptionState.ts",{"title":400,"description":655},"help\u002Fplatform\u002Fdashboard","2026-06-27","W9LKLH2UssrTAmLMwg-J4IJ_UYI-4KlKLAiRP_7czWg",{"id":665,"title":666,"body":667,"category":385,"description":1213,"extension":387,"meta":1214,"navigation":389,"order":1215,"path":1216,"relatedSpec":1217,"seo":1218,"stem":1219,"updatedAt":1220,"__hash__":1221},"help\u002Fhelp\u002Fplatform\u002Fwallet.md","Your Wallet — managing your QR codes",{"type":7,"value":668,"toc":1196},[669,674,677,683,685,689,692,704,707,740,747,750,752,756,759,765,768,813,816,818,821,824,835,841,854,860,870,880,886,888,892,902,908,913,931,934,940,945,971,974,976,980,986,992,999,1001,1005,1018,1024,1026,1030,1033,1039,1052,1057,1083,1086,1092,1098,1108,1114,1116,1120,1134,1137,1139,1143,1146,1156,1159,1161,1163,1167,1170,1174,1177,1181,1184,1188],[10,670,671],{},[13,672,673],{},"Your Wallet is where every SquareBond QR code you own lives — and where you change what each one points to.",[10,675,676],{},"Think of it as the back of your business card binder. You printed the fronts once; the Wallet is where you decide, at any time, what's written on the back.",[10,678,679],{},[22,680],{"alt":681,"src":682},"The Wallet grid","\u002Fhelp\u002Fscreenshots\u002Fwallet-grid.png",[27,684],{},[30,686,688],{"id":687},"whats-in-the-wallet","What's in the Wallet",[10,690,691],{},"Every code you've activated — whether from a trial or a paid plan — appears as a card in a grid. Each card shows the design, the code's name, and a preview of where it currently points.",[10,693,694,695,698,699,703],{},"Under the name sits a short line like ",[511,696,697],{},"sq.sb\u002Fn8Yr3",". That is the code's own short link — the same string that resolves when someone scans the printed code. It is unique to that code, so even two codes on the same artwork are tellable apart at a glance. You can also give a code your own name; see ",[422,700,702],{"href":701},"#naming-your-codes","Naming your codes"," below.",[10,705,706],{},"Above the grid, a search bar and a sort toggle:",[102,708,709,727],{},[105,710,711,714,715,719,720,723,724,518],{},[13,712,713],{},"Search"," matches the code's name ",[716,717,718],"em",{},"or"," its short code. Accents don't matter — typing ",[511,721,722],{},"cote"," finds ",[716,725,726],{},"Côte d'Azur",[105,728,729,732,733,584,736,739],{},[13,730,731],{},"Sort"," offers A → Z, Z → A, ",[13,734,735],{},"Most scans",[13,737,738],{},"Least scans",". Alphabetical is the default and sorts on the name you actually see on the card.",[10,741,742,743,746],{},"If a previous code has since left your wallet, a ",[13,744,745],{},"Past QR codes"," link appears in the header — it only shows when you actually have retired codes.",[10,748,749],{},"If you're on an active trial, a small banner reminds you when it ends and what that means for your printed codes.",[27,751],{},[30,753,755],{"id":754},"management-panel","Management panel",[10,757,758],{},"Click any card and a panel slides in from the right — the management panel for that code.",[10,760,761],{},[22,762],{"alt":763,"src":764},"The QR management panel","\u002Fhelp\u002Fscreenshots\u002Fwallet-management-panel.png",[10,766,767],{},"From here you can:",[102,769,770,780,790,798,804],{},[105,771,772,775,776,779],{},[13,773,774],{},"Change the destination URL."," Choose ",[13,777,778],{},"Link type"," for a custom URL or a social destination, then enter the relevant detail. Social destinations show the final link SquareBond constructs; a custom URL stays exactly as you entered it. Every scan from that moment forward resolves to the new destination; the printed code never changes.",[105,781,782,785,786,789],{},[13,783,784],{},"Preview the destination first."," ",[13,787,788],{},"Preview destination"," opens the constructed link in a new tab, so you can check a listing, social profile, or virtual tour before changing a live redirect. Previewing never changes your QR or uses a destination-change allowance.",[105,791,792,795,796,703],{},[13,793,794],{},"Name the code."," Your own name for it — see ",[422,797,702],{"href":701},[105,799,800,803],{},[13,801,802],{},"Share or download the code"," (see below).",[105,805,806,809,810,518],{},[13,807,808],{},"Set advanced limits"," — a scan limit and an active window — under ",[716,811,812],{},"Advanced settings",[10,814,815],{},"Changes are live in seconds. If your QR is on a lawn sign, there's no reprint, no sticker, no republish — just the new destination.",[27,817],{},[30,819,702],{"id":820},"naming-your-codes",[10,822,823],{},"Out of the box, a code is titled after the artwork it was made from. That works until you own two codes from the same collection — then the Wallet shows you the same heading twice.",[10,825,826,827,830,831,834],{},"Give the code your own name instead. Open a code and use ",[13,828,829],{},"Your name for this code",", or click ",[13,832,833],{},"Name this code"," on any card that doesn't have one yet — that opens the panel with the field ready to type in.",[10,836,837],{},[22,838],{"alt":839,"src":840},"A card that hasn't been named yet","\u002Fhelp\u002Fscreenshots\u002Fwallet-name-cta.png",[10,842,843,844,604,847,604,850,853],{},"Name it after the thing it is stuck on, not the picture on it: ",[716,845,846],{},"Table 4 — terrasse",[716,848,849],{},"Reception desk",[716,851,852],{},"Window sticker — Rue Haute",". Up to 60 characters.",[10,855,856,859],{},[13,857,858],{},"Where the name appears."," Everywhere you see the code and nobody else does — the Wallet grid, the management panel, your dashboard's code table and top-performing code, the analytics page, the list you pick from when changing plan, the filename when you download the artwork, and the answer you get if you ask an AI assistant about your codes.",[10,861,862,865,866,869],{},[13,863,864],{},"Where it never appears."," The name is for your organisation only. It is not part of the scan experience: a visitor who scans the code never sees it, and the full-screen ",[13,867,868],{},"Present"," slide keeps the artwork's own title — so you can name a code in your own shorthand and still put it on a screen in front of a room. The one place the name shows inside Present is the caption editor, which offers it as a starting point for a caption; close that panel before you project.",[10,871,872,875,876,879],{},[13,873,874],{},"Changing or removing a name."," Retype it any time, or use ",[13,877,878],{},"Clear name"," to drop back to the artwork's title. Naming a code costs nothing and doesn't touch your destination-change allowance.",[10,881,882,885],{},[13,883,884],{},"One name, one owner."," The name belongs to you, not to the code. If a code ever leaves your wallet and is later picked up by someone else, they don't inherit your name for it.",[27,887],{},[30,889,891],{"id":890},"sharing","Sharing",[10,893,894,895,584,898,901],{},"Two buttons sit beneath the QR preview: ",[13,896,897],{},"Share",[13,899,900],{},"Download",". Each opens a short menu — hover over it on a computer, or tap it on a phone.",[10,903,904],{},[22,905],{"alt":906,"src":907},"The Share menu","\u002Fhelp\u002Fscreenshots\u002Fwallet-share-menu.png",[10,909,910,912],{},[13,911,897],{}," offers:",[102,914,915,921],{},[105,916,917,920],{},[13,918,919],{},"Share design image"," — sends the finished, full-colour QR artwork (the one people scan).",[105,922,923,926,927,930],{},[13,924,925],{},"Share short link"," — sends the code's ",[511,928,929],{},"sq.sb"," short link, so anyone can open the destination without scanning.",[10,932,933],{},"On a phone these use your device's native share sheet (Messages, WhatsApp, AirDrop…); on a computer the image downloads and the link copies to your clipboard.",[10,935,936],{},[22,937],{"alt":938,"src":939},"The Download menu","\u002Fhelp\u002Fscreenshots\u002Fwallet-download-menu.png",[10,941,942,944],{},[13,943,900],{}," offers four files:",[102,946,947,953,959,965],{},[105,948,949,952],{},[13,950,951],{},"Design (JPEG)"," — the full-colour artwork, ready to drop into a document or post.",[105,954,955,958],{},[13,956,957],{},"Design (PNG)"," — the same artwork as a lossless PNG, with no JPEG compression artefacts.",[105,960,961,964],{},[13,962,963],{},"B&W (JPEG)"," — a clean black-and-white version.",[105,966,967,970],{},[13,968,969],{},"B&W (vector SVG)"," — the black-and-white code as a scalable vector, ideal for large-format printing and signage.",[10,972,973],{},"Items grey out until the underlying file exists — for example, the vector option appears once the B&W asset has been generated.",[27,975],{},[30,977,979],{"id":978},"scan-limit","Scan limit",[10,981,982,983,985],{},"Inside ",[716,984,812],{}," you can cap how many times a code redirects. Once the total is reached, the redirect switches off until you raise or clear the cap.",[10,987,988],{},[22,989],{"alt":990,"src":991},"Setting a scan limit","\u002Fhelp\u002Fscreenshots\u002Fwallet-scan-limit.png",[10,993,994,995,998],{},"The cap counts ",[13,996,997],{},"every"," redirect, including automated scanners and bots — it mirrors exactly what the redirect engine enforces, so the number you set is the number of redirects that will be served. Use it for time-boxed campaigns or limited offers where you want the link to stop on its own.",[27,1000],{},[30,1002,1004],{"id":1003},"active-window","Active window",[10,1006,1007,1008,1010,1011,584,1014,1017],{},"Also under ",[716,1009,812],{},", an active window sets a ",[13,1012,1013],{},"From",[13,1015,1016],{},"Until"," date-time. Outside that window the code returns a \"not found\" page; inside it, the redirect works normally. Leave both blank to keep the redirect always on.",[10,1019,1020,1021,1023],{},"A scan limit and an active window stack: if either condition fails — cap reached ",[716,1022,718],{}," outside the window — redirects pause until the condition clears.",[27,1025],{},[30,1027,1029],{"id":1028},"destination-change-quota","Destination change quota",[10,1031,1032],{},"Every paid plan includes a fixed number of destination changes per QR code, per billing cycle. The small meter beneath the Destination Link shows how many you've used and how many remain.",[10,1034,1035],{},[22,1036],{"alt":1037,"src":1038},"The destination change quota meter","\u002Fhelp\u002Fscreenshots\u002Fwallet-quota-meter.png",[10,1040,1041,1044,1045,1048,1049,1051],{},[13,1042,1043],{},"What counts as a change."," A change is recorded only when you save a ",[716,1046,1047],{},"new"," URL. Re-saving the same destination, fixing a typo and reverting, opening the panel, or using ",[13,1050,788],{}," doesn't tick the counter. Renaming a code, editing notes, or changing scan-limit settings also don't count — only the destination URL itself.",[10,1053,1054],{},[13,1055,1056],{},"What each plan includes, per QR, per billing cycle:",[102,1058,1059,1065,1071,1077],{},[105,1060,1061,1064],{},[13,1062,1063],{},"Starter"," — 12 changes",[105,1066,1067,1070],{},[13,1068,1069],{},"Atelier"," — 24 changes",[105,1072,1073,1076],{},[13,1074,1075],{},"Studio"," — 36 changes",[105,1078,1079,1082],{},[13,1080,1081],{},"Agency"," — 48 changes",[10,1084,1085],{},"The quota is per individual QR, not pooled across your portfolio. A Studio plan with twenty active codes gets 36 changes on each of them, independently.",[10,1087,1088,1091],{},[13,1089,1090],{},"When it resets."," Your counter resets the moment Stripe successfully bills your subscription — monthly on a monthly plan, annually on an annual plan. The reset is automatic; you don't need to do anything.",[10,1093,1094,1097],{},[13,1095,1096],{},"Upgrading mid-cycle."," Move to a higher tier and the new ceiling applies immediately to every plan-owned QR. Changes you've already used carry over — they're not refunded — but the larger headroom is yours straight away.",[10,1099,1100,1103,1104,1107],{},[13,1101,1102],{},"When you run out."," The Destination Link input locks until your next reset. Your QR keeps redirecting to the last URL you saved, so anything printed in the world continues to scan and resolve as expected. Scans still count toward analytics. Only the ability to ",[716,1105,1106],{},"change"," the destination is paused.",[10,1109,1110,1113],{},[13,1111,1112],{},"Trial codes."," The quota meter only appears on plan-owned QRs. Trial codes are unmetered for the duration of the trial.",[27,1115],{},[30,1117,1119],{"id":1118},"bulk-select","Bulk select",[10,1121,1122,1123,1126,1127,40,1130,1133],{},"Tap ",[13,1124,1125],{},"Select"," in the top right to enter bulk mode. Checkboxes appear on every card. Pick the codes you want to operate on, then choose ",[13,1128,1129],{},"Select All",[13,1131,1132],{},"Deselect All"," from the action bar that appears.",[10,1135,1136],{},"Bulk-action support (bulk rename, bulk destination, bulk export) will expand over time. The selection layer itself is already in place.",[27,1138],{},[30,1140,1142],{"id":1141},"trial-expiry-banner","Trial expiry banner",[10,1144,1145],{},"If your trial is active, a gold-trimmed banner sits at the top of the Wallet:",[1147,1148,1149],"blockquote",{},[10,1150,1151,1152,1155],{},"Your trial expires on ",[13,1153,1154],{},"4 May 2026",". Upgrade to a plan to keep your QR codes active.",[10,1157,1158],{},"This is your reminder that when the trial ends, your code's dynamic link resets unless you've started a paid plan. If you're using the trial code on printed materials, upgrade before the date.",[27,1160],{},[30,1162,329],{"id":328},[331,1164,1166],{"id":1165},"do-i-need-to-reprint-a-qr-code-to-change-where-it-goes","Do I need to reprint a QR code to change where it goes?",[10,1168,1169],{},"No. That's the whole point of a dynamic QR. You print the code once, then update the destination from the Wallet as many times as you like. The pattern on the print stays identical — only the landing page changes.",[331,1171,1173],{"id":1172},"how-fast-does-a-destination-change-take-effect","How fast does a destination change take effect?",[10,1175,1176],{},"Within seconds. The next scan will resolve to the new URL.",[331,1178,1180],{"id":1179},"can-i-move-a-design-from-one-code-to-another","Can I move a design from one code to another?",[10,1182,1183],{},"No. Each code is paired with one design at activation. If you'd like a different design, add a new code to your plan with that design instead.",[331,1185,1187],{"id":1186},"what-happens-to-my-codes-if-i-cancel-my-subscription","What happens to my codes if I cancel my subscription?",[10,1189,1190,1191,1195],{},"They stay active until the end of the current billing period. After that, the dynamic links reset and any printed codes will redirect to squarebond.com instead of your configured destination. See ",[422,1192,1194],{"href":1193},"\u002Fhelp\u002Fsubscription\u002Fcancel-subscription","Cancelling a paid plan"," for the full picture.",{"title":367,"searchDepth":368,"depth":368,"links":1197},[1198,1199,1200,1201,1202,1203,1204,1205,1206,1207],{"id":687,"depth":368,"text":688},{"id":754,"depth":368,"text":755},{"id":820,"depth":368,"text":702},{"id":890,"depth":368,"text":891},{"id":978,"depth":368,"text":979},{"id":1003,"depth":368,"text":1004},{"id":1028,"depth":368,"text":1029},{"id":1118,"depth":368,"text":1119},{"id":1141,"depth":368,"text":1142},{"id":328,"depth":368,"text":329,"children":1208},[1209,1210,1211,1212],{"id":1165,"depth":380,"text":1166},{"id":1172,"depth":380,"text":1173},{"id":1179,"depth":380,"text":1180},{"id":1186,"depth":380,"text":1187},"How to find, edit, share, and update the QR codes you own — without reprinting anything.",{},20,"\u002Fhelp\u002Fplatform\u002Fwallet","packages\u002Fweb-frontend\u002Fapp\u002Fpages\u002Fwallet.vue",{"title":666,"description":1213},"help\u002Fplatform\u002Fwallet","2026-08-19","9c1vdkeevhnAg-z4uVb9jhzj4BT746kikzMWzTK5gwk",{"id":1223,"title":1224,"body":1225,"category":385,"description":1399,"extension":387,"meta":1400,"navigation":389,"order":1401,"path":1402,"relatedSpec":1403,"seo":1404,"stem":1405,"updatedAt":1406,"__hash__":1407},"help\u002Fhelp\u002Fplatform\u002Ftrial-splash.md","Managing the Trial Splash",{"type":7,"value":1226,"toc":1386},[1227,1232,1239,1245,1247,1251,1257,1270,1275,1279,1285,1296,1302,1306,1317,1320,1326,1330,1333,1337,1350,1353,1357,1360,1363,1365,1369,1372,1376,1379,1383],[10,1228,1229],{},[13,1230,1231],{},"Keep every trial scan polished while the Customer's real destination stays firmly in place.",[10,1233,1234,1235,1238],{},"Administrators manage the experience from ",[13,1236,1237],{},"Admin → Trial Splash",". The master switch, shared\npolicy, presentation, Customer exceptions, and a compact interaction summary live on one page.",[10,1240,1241],{},[22,1242],{"alt":1243,"src":1244},"Trial Splash eligibility and interaction summary","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-eligibility.png",[27,1246],{},[30,1248,1250],{"id":1249},"set-who-sees-the-introduction","Set who sees the introduction",[10,1252,1253,1254,518],{},"The master switch is the final authority. When it is off, every scan goes straight to its real\ndestination—even when a Customer exception says ",[13,1255,1256],{},"On",[10,1258,1259,1260,1263,1264,40,1266,1269],{},"When the master switch is on, Customers set to ",[13,1261,1262],{},"Inherit default"," follow the shared default policy.\nAn explicit ",[13,1265,1256],{},[13,1267,1268],{},"Off"," exception applies only to that Customer's active trials.",[10,1271,1272],{},[22,1273],{"alt":1274,"src":1244},"Eligibility controls and interaction totals",[30,1276,1278],{"id":1277},"refine-the-presentation","Refine the presentation",[10,1280,1281,1282,518],{},"Set a forwarding delay between 500 and 5,000 milliseconds, choose the Discover destination, and\nwrite one plain-text value line for English, French, and Spanish. The default delay is 2.4 seconds\nand the default Discover destination is ",[511,1283,1284],{},"https:\u002F\u002Fsquarebond.com",[10,1286,1287,1288,1291,1292,1295],{},"Use ",[13,1289,1290],{},"Mobile preview"," to review each language before saving. The SquareBond signature, Skip action,\nDiscover labels, and layout stay fixed. ",[13,1293,1294],{},"Restore defaults"," returns the presentation fields to the\ncanonical SquareBond values.",[10,1297,1298],{},[22,1299],{"alt":1300,"src":1301},"Presentation fields and mobile preview","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-presentation.png",[30,1303,1305],{"id":1304},"set-a-customer-exception","Set a Customer exception",[10,1307,1308,1309,40,1311,1313,1314,1316],{},"Search by name or email to find a Customer with an active trial. Choose ",[13,1310,1256],{},[13,1312,1268],{}," for a\ndeliberate exception, or ",[13,1315,1262],{}," to return them to the shared policy.",[10,1318,1319],{},"The exception changes only whether the introduction appears. It never changes the Customer's real\nQR destination.",[10,1321,1322],{},[22,1323],{"alt":1324,"src":1325},"Customer exception search","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-customer-exceptions.png",[30,1327,1329],{"id":1328},"trial-scan-introduction","Trial scan introduction",[10,1331,1332],{},"During an eligible trial, the Wallet explains that scans include a brief SquareBond introduction\nand that it disappears when the paid plan begins. The notice applies to Stripe and gifted trials.\nIt stays hidden when the master switch or that Customer's policy is off, so the Wallet never makes\na promise the scan experience does not keep.",[30,1334,1336],{"id":1335},"read-the-interaction-summary","Read the interaction summary",[10,1338,1339,1340,604,1343,608,1346,1349],{},"The 7-day and 30-day cards count ",[13,1341,1342],{},"Shown",[13,1344,1345],{},"Skip",[13,1347,1348],{},"Discover"," interactions without storing a\nscanner identity. The two action rates are calculated against Shown.",[10,1351,1352],{},"Read the totals as a lower-bound signal, not a census. Known bots and preview fetchers bypass the\nintroduction, an unusual phone may occasionally resemble a bot, and a non-blocking count can be\ndropped during an interruption. Navigation still completes even when measurement does not.",[30,1354,1356],{"id":1355},"verify-and-roll-back","Verify and roll back",[10,1358,1359],{},"After a change, review all three preview languages and open a controlled eligible short link. Check\nthe timing, copy, Skip destination, and Discover destination.",[10,1361,1362],{},"For an immediate rollback, turn off the master switch. It overrides every Customer policy and sends\nscans directly to their current destinations. Paid and otherwise ineligible codes always bypass the\nintroduction.",[30,1364,329],{"id":328},[331,1366,1368],{"id":1367},"does-the-trial-splash-change-a-customers-destination","Does the Trial Splash change a Customer's destination?",[10,1370,1371],{},"No. Their current destination remains canonical and can still be changed from the Wallet.",[331,1373,1375],{"id":1374},"are-scanners-tracked-individually","Are scanners tracked individually?",[10,1377,1378],{},"No. The interaction summary stores daily totals only—no QR, Customer, IP address, User-Agent,\nreferrer, cookie, local-storage value, or scanner identifier.",[331,1380,1382],{"id":1381},"does-an-exception-apply-to-gifted-trials","Does an exception apply to gifted trials?",[10,1384,1385],{},"Yes. Stripe and gifted trials follow the same default and Customer-exception rules.",{"title":367,"searchDepth":368,"depth":368,"links":1387},[1388,1389,1390,1391,1392,1393,1394],{"id":1249,"depth":368,"text":1250},{"id":1277,"depth":368,"text":1278},{"id":1304,"depth":368,"text":1305},{"id":1328,"depth":368,"text":1329},{"id":1335,"depth":368,"text":1336},{"id":1355,"depth":368,"text":1356},{"id":328,"depth":368,"text":329,"children":1395},[1396,1397,1398],{"id":1367,"depth":380,"text":1368},{"id":1374,"depth":380,"text":1375},{"id":1381,"depth":380,"text":1382},"Control the brief SquareBond introduction shown on eligible trial scans.",{},25,"\u002Fhelp\u002Fplatform\u002Ftrial-splash","packages\u002Fweb-frontend\u002Fapp\u002Fpages\u002Fadmin\u002Ftrial-splash.vue",{"title":1224,"description":1399},"help\u002Fplatform\u002Ftrial-splash","2026-07-16","nxRs3DP3_U7xejwqzHICIrR9jNmDC8bW1DYuItAuu0w",1790282136551]