[{"data":1,"prerenderedAt":1165},["ShallowReactive",2],{"help-en-\u002Fhelp\u002Fplatform\u002Faccount":3,"related-en-\u002Fhelp\u002Fplatform\u002Faccount":278},{"id":4,"title":5,"body":6,"category":266,"description":267,"extension":268,"meta":269,"navigation":270,"order":271,"path":272,"relatedSpec":273,"seo":274,"stem":275,"updatedAt":276,"__hash__":277},"help\u002Fhelp\u002Fplatform\u002Faccount.md","Your account & billing",{"type":7,"value":8,"toc":251},"minimark",[9,16,23,30,33,40,44,51,57,63,87,90,113,116,138,140,145,148,151,157,167,169,174,177,188,194,201,203,207,212,220,224,227,231,234,238,244,248],[10,11,12],"p",{},[13,14,15],"strong",{},"Your account page keeps three things in order — who you are, how you're invoiced, and how you sign in — one card each, no clutter.",[10,17,18,19,22],{},"Reach it from the user menu or the dashboard's ",[13,20,21],{},"Account & billing"," shortcut. One rule worth knowing up front: nothing here is saved until you press the button at the bottom of a card.",[10,24,25],{},[26,27],"img",{"alt":28,"src":29},"Account settings overview","\u002Fhelp\u002Fscreenshots\u002Faccount-overview.png",[31,32],"hr",{},[10,34,35],{},[36,37],"a",{"id":38,"style":39},"profile","scroll-margin-top:5rem",[41,42,43],"h2",{"id":38},"Profile",[10,45,46,47,50],{},"Your name and your billing identity. Your ",[13,48,49],{},"email"," sits at the top, greyed out — it's the address you signed in with, and changing it needs a quick word with support.",[10,52,53],{},[26,54],{"alt":55,"src":56},"Profile form with verified business VAT","\u002Fhelp\u002Fscreenshots\u002Faccount-profile-form.png",[10,58,59,62],{},[13,60,61],{},"Billing type"," is the switch that shapes the rest of the form:",[64,65,66,73],"ul",{},[67,68,69,72],"li",{},[13,70,71],{},"Consumer"," — just your name. Invoices are issued to you personally.",[67,74,75,78,79,82,83,86],{},[13,76,77],{},"Business"," — reveals two more fields, ",[13,80,81],{},"Company name"," and ",[13,84,85],{},"VAT number",", and your invoices are issued under that company.",[10,88,89],{},"When you enter a VAT number and save, we check it against your billing records and show the result inline:",[64,91,92,101,107],{},[67,93,94,100],{},[13,95,96,97],{},"✓ VAT verified — ",[98,99],"company",{}," — confirmed, and the registered name is shown beside it.",[67,102,103,106],{},[13,104,105],{},"Verification pending"," — we're still checking; this can take a little while.",[67,108,109,112],{},[13,110,111],{},"Couldn't verify"," — the number stays on your invoices anyway; it's advisory, never a blocker.",[10,114,115],{},"Two things the form doesn't announce:",[64,117,118,125],{},[67,119,120,121,124],{},"The VAT check only runs ",[13,122,123],{},"when you save"," — typing a number doesn't verify it on the spot.",[67,126,127,128,130,131,133,134,137],{},"Switching from ",[13,129,77],{}," back to ",[13,132,71],{}," and saving ",[13,135,136],{},"clears"," your company name and VAT number. Re-select Business and they're back to empty.",[31,139],{},[10,141,142],{},[36,143],{"id":144,"style":39},"billing",[41,146,147],{"id":144},"Billing",[10,149,150],{},"Everything about money — your subscription, payment method, and invoices — lives in the secure Stripe portal, not on this page.",[10,152,153],{},[26,154],{"alt":155,"src":156},"Billing card with the Manage Billing button","\u002Fhelp\u002Fscreenshots\u002Faccount-billing-card.png",[10,158,159,162,163,166],{},[13,160,161],{},"Manage Billing"," opens that portal in a ",[13,164,165],{},"new browser tab",". From there you can update your card, see upcoming charges, and download past invoices. Close the tab to come straight back here.",[31,168],{},[10,170,171],{},[36,172],{"id":173,"style":39},"security",[41,175,176],{"id":173},"Security",[10,178,179,180,183,184,187],{},"Set a new password without leaving the page. Type it once, confirm it, and the strength meter fills as you go — five segments from ",[13,181,182],{},"Weak"," to ",[13,185,186],{},"Very Strong",".",[10,189,190],{},[26,191],{"alt":192,"src":193},"Security card with the password strength meter","\u002Fhelp\u002Fscreenshots\u002Faccount-security-form.png",[10,195,196,197,200],{},"The meter rewards length and a mix of upper- and lower-case, numbers, and symbols. It's ",[13,198,199],{},"guidance, not a gate",": the only hard rule is at least 8 characters, and the two fields must match. You don't need to enter your current password to set a new one.",[31,202],{},[41,204,206],{"id":205},"frequently-asked-questions","Frequently asked questions",[208,209,211],"h3",{"id":210},"why-cant-i-edit-my-email-here","Why can't I edit my email here?",[10,213,214,215,219],{},"Your email is the key to your sign-in, so it's deliberately read-only on this page. To change it, contact support at ",[36,216,218],{"href":217},"mailto:support@squarebond.com","support@squarebond.com"," and we'll move it across safely.",[208,221,223],{"id":222},"i-saved-a-vat-number-but-it-shows-pending-or-couldnt-verify-is-something-wrong","I saved a VAT number but it shows \"pending\" or \"couldn't verify\" — is something wrong?",[10,225,226],{},"Not necessarily. Verification is mirrored from your billing records and can lag by a little; a freshly registered number sometimes needs a day. Either way the number still prints on your invoices, so you're never blocked. Re-open the page later and it refreshes the status for you.",[208,228,230],{"id":229},"i-switched-to-consumer-and-my-company-details-disappeared-did-i-lose-them","I switched to Consumer and my company details disappeared — did I lose them?",[10,232,233],{},"They were cleared when you saved as Consumer, by design — consumer invoices carry no company or VAT line. Switch the billing type back to Business, re-enter the details, and save again to restore them.",[208,235,237],{"id":236},"where-do-i-change-my-card-or-download-an-invoice","Where do I change my card or download an invoice?",[10,239,240,241,243],{},"In the Stripe portal. Click ",[13,242,161],{}," under the Billing card — it opens in a new tab with your payment method, subscription, and full invoice history.",[208,245,247],{"id":246},"the-strength-meter-said-weak-but-it-still-let-me-save-is-that-a-bug","The strength meter said \"Weak\" but it still let me save — is that a bug?",[10,249,250],{},"No. The meter is advice, not a rule. As long as your password is at least 8 characters and both fields match, it'll save. We'd still nudge you toward \"Strong\" or better — length plus a mix of cases, numbers, and symbols.",{"title":252,"searchDepth":253,"depth":253,"links":254},"",2,[255,256,257,258],{"id":38,"depth":253,"text":43},{"id":144,"depth":253,"text":147},{"id":173,"depth":253,"text":176},{"id":205,"depth":253,"text":206,"children":259},[260,262,263,264,265],{"id":210,"depth":261,"text":211},3,{"id":222,"depth":261,"text":223},{"id":229,"depth":261,"text":230},{"id":236,"depth":261,"text":237},{"id":246,"depth":261,"text":247},"platform","Manage your profile and business billing identity, open the Stripe billing portal, and change your password — plus the few behaviours the page doesn't spell out.","md",{},true,50,"\u002Fhelp\u002Fplatform\u002Faccount","packages\u002Fweb-frontend\u002Fapp\u002Fpages\u002Faccount.vue",{"title":5,"description":267},"help\u002Fplatform\u002Faccount","2026-06-27","SrSl45Ox25d9obIi6e4HpCQalt33or0WSgUf6IC1Ed8",[279,539,979],{"id":280,"title":281,"body":282,"category":266,"description":531,"extension":268,"meta":532,"navigation":270,"order":533,"path":534,"relatedSpec":535,"seo":536,"stem":537,"updatedAt":276,"__hash__":538},"help\u002Fhelp\u002Fplatform\u002Fdashboard.md","Your dashboard, at a glance",{"type":7,"value":283,"toc":520},[284,289,292,298,300,305,308,311,317,320,346,349,356,358,363,366,369,375,413,415,420,423,430,436,443,445,450,453,464,470,473,495,497,499,503,506,510,513,517],[10,285,286],{},[13,287,288],{},"The Dashboard is your portfolio overview — where you stand, what's due next, and where to go from here.",[10,290,291],{},"It's the first page you land on after signing in. Four things make it useful: a state-aware banner, three headline numbers, your full QR portfolio, and a row of quick actions.",[10,293,294],{},[26,295],{"alt":296,"src":297},"Dashboard overview","\u002Fhelp\u002Fscreenshots\u002Fdashboard-overview.png",[31,299],{},[10,301,302],{},[36,303],{"id":304,"style":39},"state-banner",[41,306,307],{"id":304},"State banner",[10,309,310],{},"When something needs your attention, a banner appears at the top. It only shows when relevant — an active plan in good standing sees no banner at all.",[10,312,313],{},[26,314],{"alt":315,"src":316},"Dashboard state banner","\u002Fhelp\u002Fscreenshots\u002Fdashboard-state-banner.png",[10,318,319],{},"You'll see one in these cases:",[64,321,322,328,334,340],{},[67,323,324,327],{},[13,325,326],{},"Trial in progress"," — days remaining and a clear path to keep your items.",[67,329,330,333],{},[13,331,332],{},"Cancellation pending"," — the date your plan ends, with an \"Undo\" action if you change your mind before then.",[67,335,336,339],{},[13,337,338],{},"Downgrade pending"," — the plan you're heading to and which items carry over.",[67,341,342,345],{},[13,343,344],{},"Trial ended \u002F plan terminated"," — what it means for your printed codes and how to come back.",[10,347,348],{},"Every action lives inside the banner — undo, upgrade, item selection — so you won't hunt through settings.",[10,350,351,352,355],{},"When your plan is active and in good standing, the banner gives way to a ",[13,353,354],{},"Manage subscription"," card with the same reach — upgrade, downgrade, or cancel, all in one place.",[31,357],{},[10,359,360],{},[36,361],{"id":362,"style":39},"headline-numbers",[41,364,365],{"id":362},"Headline numbers",[10,367,368],{},"Three cards, each answering one question.",[10,370,371],{},[26,372],{"alt":373,"src":374},"Dashboard headline numbers","\u002Fhelp\u002Fscreenshots\u002Fdashboard-numbers.png",[64,376,377,383,397],{},[67,378,379,382],{},[13,380,381],{},"Total visits"," — every scan across all your codes, refreshed live. A \"real visits\" line filters out bots; a \"★ Top\" callout names your best-performing code.",[67,384,385,388,389,393,394,187],{},[13,386,387],{},"Plan capacity"," — codes in use against your allowance (",[390,391,392],"code",{},"2 of 3 codes","), with a progress bar on paid plans. Trial users see ",[390,395,396],{},"Trial · 1 code",[67,398,399,402,403,406,407,410,411,187],{},[13,400,401],{},"Plan status"," — your tier and where it stands: a trial countdown (",[390,404,405],{},"13 days remaining","), a cancellation date (",[390,408,409],{},"Cancels 4 May 2026","), or ",[390,412,338],{},[31,414],{},[10,416,417],{},[36,418],{"id":419,"style":39},"portfolio",[41,421,422],{"id":419},"Portfolio",[10,424,425,426,429],{},"Beneath the cards sits ",[13,427,428],{},"Your QR codes"," — a row for every code you own. Each shows a thumbnail (hover it for a full-size preview), its visit count (the total, with real visits beneath), and a sparkline tracing the last 30 days at a glance. A \"synced … ago\" stamp in the corner tells you how fresh the numbers are. Click any row to open that code's full analytics.",[10,431,432],{},[26,433],{"alt":434,"src":435},"Dashboard portfolio table","\u002Fhelp\u002Fscreenshots\u002Fdashboard-portfolio.png",[10,437,438,439,442],{},"Nothing here yet? The ",[13,440,441],{},"Browse designs"," quick action drops you straight into the catalogue.",[31,444],{},[10,446,447],{},[36,448],{"id":449,"style":39},"quick-actions",[41,451,452],{"id":449},"Quick actions",[10,454,455,456,459,460,82,462,187],{},"A grid of shortcuts, ",[13,457,458],{},"My Wallet first",", then ",[13,461,441],{},[13,463,21],{},[10,465,466],{},[26,467],{"alt":468,"src":469},"Dashboard quick actions","\u002Fhelp\u002Fscreenshots\u002Fdashboard-quick-actions.png",[10,471,472],{},"The rest are conditional:",[64,474,475,489],{},[67,476,477,480,481,484,485,488],{},[13,478,479],{},"Vendor",", ",[13,482,483],{},"Affiliate",", and ",[13,486,487],{},"Producer"," tiles appear only if you hold that role.",[67,490,491,494],{},[13,492,493],{},"Upgrade plan"," is state-aware: hidden when you're already on the top tier (or have no active plan), and greyed out — with a one-line reason — while a downgrade is pending.",[31,496],{},[41,498,206],{"id":205},[208,500,502],{"id":501},"why-dont-i-see-a-banner","Why don't I see a banner?",[10,504,505],{},"Because nothing urgent is happening. An active plan in good standing — no scheduled cancellation, no pending downgrade, no trial — shows the page without a banner. That's by design.",[208,507,509],{"id":508},"real-visits-is-lower-than-total-visits-is-something-wrong","\"Real visits\" is lower than \"Total visits\" — is something wrong?",[10,511,512],{},"No. Total counts every scan including bots and crawlers; real visits filters for sessions consistent with a person on a real device. The gap is normal, especially once a code is indexed or shared on social media.",[208,514,516],{"id":515},"can-i-reorder-the-portfolio-table","Can I reorder the portfolio table?",[10,518,519],{},"Not yet. Rows are grouped by code. Per-code depth — including custom time windows — lives on each code's analytics page, one click away.",{"title":252,"searchDepth":253,"depth":253,"links":521},[522,523,524,525,526],{"id":304,"depth":253,"text":307},{"id":362,"depth":253,"text":365},{"id":419,"depth":253,"text":422},{"id":449,"depth":253,"text":452},{"id":205,"depth":253,"text":206,"children":527},[528,529,530],{"id":501,"depth":261,"text":502},{"id":508,"depth":261,"text":509},{"id":515,"depth":261,"text":516},"What the Dashboard shows you, how to read the state banner, capacity bar, and scan totals — and what to do from here.",{},10,"\u002Fhelp\u002Fplatform\u002Fdashboard","packages\u002Fweb-frontend\u002Fapp\u002Fcomposables\u002FuseSubscriptionState.ts",{"title":281,"description":531},"help\u002Fplatform\u002Fdashboard","W9LKLH2UssrTAmLMwg-J4IJ_UYI-4KlKLAiRP_7czWg",{"id":540,"title":541,"body":542,"category":266,"description":970,"extension":268,"meta":971,"navigation":270,"order":972,"path":973,"relatedSpec":974,"seo":975,"stem":976,"updatedAt":977,"__hash__":978},"help\u002Fhelp\u002Fplatform\u002Fwallet.md","Your Wallet — managing your QR codes",{"type":7,"value":543,"toc":954},[544,549,552,558,560,564,567,574,577,579,583,586,592,595,639,642,644,648,658,664,669,687,690,696,701,727,730,732,736,742,748,755,757,761,774,781,783,787,790,796,809,814,840,843,849,855,865,871,873,877,892,895,897,901,904,914,917,919,921,925,928,932,935,939,942,946],[10,545,546],{},[13,547,548],{},"Your Wallet is where every SquareBond QR code you own lives — and where you change what each one points to.",[10,550,551],{},"Think of it as the back of your business card binder. You printed the fronts once; the Wallet is where you decide, at any time, what's written on the back.",[10,553,554],{},[26,555],{"alt":556,"src":557},"The Wallet grid","\u002Fhelp\u002Fscreenshots\u002Fwallet-grid.png",[31,559],{},[41,561,563],{"id":562},"whats-in-the-wallet","What's in the Wallet",[10,565,566],{},"Every code you've activated — whether from a trial or a paid plan — appears as a card in a grid. Each card shows the design, the collection name, and a preview of where it currently points.",[10,568,569,570,573],{},"Above the grid, a search bar finds a code by name and a sort toggle reorders the grid. If a previous code has since left your wallet, a ",[13,571,572],{},"Past QR codes"," link appears in the header — it only shows when you actually have retired codes.",[10,575,576],{},"If you're on an active trial, a small banner reminds you when it ends and what that means for your printed codes.",[31,578],{},[41,580,582],{"id":581},"management-panel","Management panel",[10,584,585],{},"Click any card and a panel slides in from the right — the management panel for that code.",[10,587,588],{},[26,589],{"alt":590,"src":591},"The QR management panel","\u002Fhelp\u002Fscreenshots\u002Fwallet-management-panel.png",[10,593,594],{},"From here you can:",[64,596,597,607,617,623,629],{},[67,598,599,602,603,606],{},[13,600,601],{},"Change the destination URL."," Choose ",[13,604,605],{},"Link type"," for a custom URL or a social destination, then enter the relevant detail. Social destinations show the final link SquareBond constructs; a custom URL stays exactly as you entered it. Every scan from that moment forward resolves to the new destination; the printed code never changes.",[67,608,609,612,613,616],{},[13,610,611],{},"Preview the destination first."," ",[13,614,615],{},"Preview destination"," opens the constructed link in a new tab, so you can check a listing, social profile, or virtual tour before changing a live redirect. Previewing never changes your QR or uses a destination-change allowance.",[67,618,619,622],{},[13,620,621],{},"Rename the code."," A label for your own organisation only — it's not part of the scan experience.",[67,624,625,628],{},[13,626,627],{},"Share or download the code"," (see below).",[67,630,631,634,635,187],{},[13,632,633],{},"Set advanced limits"," — a scan limit and an active window — under ",[636,637,638],"em",{},"Advanced settings",[10,640,641],{},"Changes are live in seconds. If your QR is on a lawn sign, there's no reprint, no sticker, no republish — just the new destination.",[31,643],{},[41,645,647],{"id":646},"sharing","Sharing",[10,649,650,651,82,654,657],{},"Two buttons sit beneath the QR preview: ",[13,652,653],{},"Share",[13,655,656],{},"Download",". Each opens a short menu — hover over it on a computer, or tap it on a phone.",[10,659,660],{},[26,661],{"alt":662,"src":663},"The Share menu","\u002Fhelp\u002Fscreenshots\u002Fwallet-share-menu.png",[10,665,666,668],{},[13,667,653],{}," offers:",[64,670,671,677],{},[67,672,673,676],{},[13,674,675],{},"Share design image"," — sends the finished, full-colour QR artwork (the one people scan).",[67,678,679,682,683,686],{},[13,680,681],{},"Share short link"," — sends the code's ",[390,684,685],{},"sq.sb"," short link, so anyone can open the destination without scanning.",[10,688,689],{},"On a phone these use your device's native share sheet (Messages, WhatsApp, AirDrop…); on a computer the image downloads and the link copies to your clipboard.",[10,691,692],{},[26,693],{"alt":694,"src":695},"The Download menu","\u002Fhelp\u002Fscreenshots\u002Fwallet-download-menu.png",[10,697,698,700],{},[13,699,656],{}," offers four files:",[64,702,703,709,715,721],{},[67,704,705,708],{},[13,706,707],{},"Design (JPEG)"," — the full-colour artwork, ready to drop into a document or post.",[67,710,711,714],{},[13,712,713],{},"Design (PNG)"," — the same artwork as a lossless PNG, with no JPEG compression artefacts.",[67,716,717,720],{},[13,718,719],{},"B&W (JPEG)"," — a clean black-and-white version.",[67,722,723,726],{},[13,724,725],{},"B&W (vector SVG)"," — the black-and-white code as a scalable vector, ideal for large-format printing and signage.",[10,728,729],{},"Items grey out until the underlying file exists — for example, the vector option appears once the B&W asset has been generated.",[31,731],{},[41,733,735],{"id":734},"scan-limit","Scan limit",[10,737,738,739,741],{},"Inside ",[636,740,638],{}," you can cap how many times a code redirects. Once the total is reached, the redirect switches off until you raise or clear the cap.",[10,743,744],{},[26,745],{"alt":746,"src":747},"Setting a scan limit","\u002Fhelp\u002Fscreenshots\u002Fwallet-scan-limit.png",[10,749,750,751,754],{},"The cap counts ",[13,752,753],{},"every"," redirect, including automated scanners and bots — it mirrors exactly what the redirect engine enforces, so the number you set is the number of redirects that will be served. Use it for time-boxed campaigns or limited offers where you want the link to stop on its own.",[31,756],{},[41,758,760],{"id":759},"active-window","Active window",[10,762,763,764,766,767,82,770,773],{},"Also under ",[636,765,638],{},", an active window sets a ",[13,768,769],{},"From",[13,771,772],{},"Until"," date-time. Outside that window the code returns a \"not found\" page; inside it, the redirect works normally. Leave both blank to keep the redirect always on.",[10,775,776,777,780],{},"A scan limit and an active window stack: if either condition fails — cap reached ",[636,778,779],{},"or"," outside the window — redirects pause until the condition clears.",[31,782],{},[41,784,786],{"id":785},"destination-change-quota","Destination change quota",[10,788,789],{},"Every paid plan includes a fixed number of destination changes per QR code, per billing cycle. The small meter beneath the Destination Link shows how many you've used and how many remain.",[10,791,792],{},[26,793],{"alt":794,"src":795},"The destination change quota meter","\u002Fhelp\u002Fscreenshots\u002Fwallet-quota-meter.png",[10,797,798,801,802,805,806,808],{},[13,799,800],{},"What counts as a change."," A change is recorded only when you save a ",[636,803,804],{},"new"," URL. Re-saving the same destination, fixing a typo and reverting, opening the panel, or using ",[13,807,615],{}," doesn't tick the counter. Renaming a code, editing notes, or changing scan-limit settings also don't count — only the destination URL itself.",[10,810,811],{},[13,812,813],{},"What each plan includes, per QR, per billing cycle:",[64,815,816,822,828,834],{},[67,817,818,821],{},[13,819,820],{},"Starter"," — 12 changes",[67,823,824,827],{},[13,825,826],{},"Atelier"," — 24 changes",[67,829,830,833],{},[13,831,832],{},"Studio"," — 36 changes",[67,835,836,839],{},[13,837,838],{},"Agency"," — 48 changes",[10,841,842],{},"The quota is per individual QR, not pooled across your portfolio. A Studio plan with twenty active codes gets 36 changes on each of them, independently.",[10,844,845,848],{},[13,846,847],{},"When it resets."," Your counter resets the moment Stripe successfully bills your subscription — monthly on a monthly plan, annually on an annual plan. The reset is automatic; you don't need to do anything.",[10,850,851,854],{},[13,852,853],{},"Upgrading mid-cycle."," Move to a higher tier and the new ceiling applies immediately to every plan-owned QR. Changes you've already used carry over — they're not refunded — but the larger headroom is yours straight away.",[10,856,857,860,861,864],{},[13,858,859],{},"When you run out."," The Destination Link input locks until your next reset. Your QR keeps redirecting to the last URL you saved, so anything printed in the world continues to scan and resolve as expected. Scans still count toward analytics. Only the ability to ",[636,862,863],{},"change"," the destination is paused.",[10,866,867,870],{},[13,868,869],{},"Trial codes."," The quota meter only appears on plan-owned QRs. Trial codes are unmetered for the duration of the trial.",[31,872],{},[41,874,876],{"id":875},"bulk-select","Bulk select",[10,878,879,880,883,884,887,888,891],{},"Tap ",[13,881,882],{},"Select"," in the top right to enter bulk mode. Checkboxes appear on every card. Pick the codes you want to operate on, then choose ",[13,885,886],{},"Select All"," or ",[13,889,890],{},"Deselect All"," from the action bar that appears.",[10,893,894],{},"Bulk-action support (bulk rename, bulk destination, bulk export) will expand over time. The selection layer itself is already in place.",[31,896],{},[41,898,900],{"id":899},"trial-expiry-banner","Trial expiry banner",[10,902,903],{},"If your trial is active, a gold-trimmed banner sits at the top of the Wallet:",[905,906,907],"blockquote",{},[10,908,909,910,913],{},"Your trial expires on ",[13,911,912],{},"4 May 2026",". Upgrade to a plan to keep your QR codes active.",[10,915,916],{},"This is your reminder that when the trial ends, your code's dynamic link resets unless you've started a paid plan. If you're using the trial code on printed materials, upgrade before the date.",[31,918],{},[41,920,206],{"id":205},[208,922,924],{"id":923},"do-i-need-to-reprint-a-qr-code-to-change-where-it-goes","Do I need to reprint a QR code to change where it goes?",[10,926,927],{},"No. That's the whole point of a dynamic QR. You print the code once, then update the destination from the Wallet as many times as you like. The pattern on the print stays identical — only the landing page changes.",[208,929,931],{"id":930},"how-fast-does-a-destination-change-take-effect","How fast does a destination change take effect?",[10,933,934],{},"Within seconds. The next scan will resolve to the new URL.",[208,936,938],{"id":937},"can-i-move-a-design-from-one-code-to-another","Can I move a design from one code to another?",[10,940,941],{},"No. Each code is paired with one design at activation. If you'd like a different design, add a new code to your plan with that design instead.",[208,943,945],{"id":944},"what-happens-to-my-codes-if-i-cancel-my-subscription","What happens to my codes if I cancel my subscription?",[10,947,948,949,953],{},"They stay active until the end of the current billing period. After that, the dynamic links reset and any printed codes will redirect to squarebond.com instead of your configured destination. See ",[36,950,952],{"href":951},"\u002Fhelp\u002Fsubscription\u002Fcancel-subscription","Cancelling a paid plan"," for the full picture.",{"title":252,"searchDepth":253,"depth":253,"links":955},[956,957,958,959,960,961,962,963,964],{"id":562,"depth":253,"text":563},{"id":581,"depth":253,"text":582},{"id":646,"depth":253,"text":647},{"id":734,"depth":253,"text":735},{"id":759,"depth":253,"text":760},{"id":785,"depth":253,"text":786},{"id":875,"depth":253,"text":876},{"id":899,"depth":253,"text":900},{"id":205,"depth":253,"text":206,"children":965},[966,967,968,969],{"id":923,"depth":261,"text":924},{"id":930,"depth":261,"text":931},{"id":937,"depth":261,"text":938},{"id":944,"depth":261,"text":945},"How to find, edit, share, and update the QR codes you own — without reprinting anything.",{},20,"\u002Fhelp\u002Fplatform\u002Fwallet","packages\u002Fweb-frontend\u002Fapp\u002Fpages\u002Fwallet.vue",{"title":541,"description":970},"help\u002Fplatform\u002Fwallet","2026-07-12","v9v8Nhi1tsLA86QVSU8xsO48jnYQpIwzbmfYeiaPnQs",{"id":980,"title":981,"body":982,"category":266,"description":1156,"extension":268,"meta":1157,"navigation":270,"order":1158,"path":1159,"relatedSpec":1160,"seo":1161,"stem":1162,"updatedAt":1163,"__hash__":1164},"help\u002Fhelp\u002Fplatform\u002Ftrial-splash.md","Managing the Trial Splash",{"type":7,"value":983,"toc":1143},[984,989,996,1002,1004,1008,1014,1027,1032,1036,1042,1053,1059,1063,1074,1077,1083,1087,1090,1094,1107,1110,1114,1117,1120,1122,1126,1129,1133,1136,1140],[10,985,986],{},[13,987,988],{},"Keep every trial scan polished while the Customer's real destination stays firmly in place.",[10,990,991,992,995],{},"Administrators manage the experience from ",[13,993,994],{},"Admin → Trial Splash",". The master switch, shared\npolicy, presentation, Customer exceptions, and a compact interaction summary live on one page.",[10,997,998],{},[26,999],{"alt":1000,"src":1001},"Trial Splash eligibility and interaction summary","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-eligibility.png",[31,1003],{},[41,1005,1007],{"id":1006},"set-who-sees-the-introduction","Set who sees the introduction",[10,1009,1010,1011,187],{},"The master switch is the final authority. When it is off, every scan goes straight to its real\ndestination—even when a Customer exception says ",[13,1012,1013],{},"On",[10,1015,1016,1017,1020,1021,887,1023,1026],{},"When the master switch is on, Customers set to ",[13,1018,1019],{},"Inherit default"," follow the shared default policy.\nAn explicit ",[13,1022,1013],{},[13,1024,1025],{},"Off"," exception applies only to that Customer's active trials.",[10,1028,1029],{},[26,1030],{"alt":1031,"src":1001},"Eligibility controls and interaction totals",[41,1033,1035],{"id":1034},"refine-the-presentation","Refine the presentation",[10,1037,1038,1039,187],{},"Set a forwarding delay between 500 and 5,000 milliseconds, choose the Discover destination, and\nwrite one plain-text value line for English, French, and Spanish. The default delay is 2.4 seconds\nand the default Discover destination is ",[390,1040,1041],{},"https:\u002F\u002Fsquarebond.com",[10,1043,1044,1045,1048,1049,1052],{},"Use ",[13,1046,1047],{},"Mobile preview"," to review each language before saving. The SquareBond signature, Skip action,\nDiscover labels, and layout stay fixed. ",[13,1050,1051],{},"Restore defaults"," returns the presentation fields to the\ncanonical SquareBond values.",[10,1054,1055],{},[26,1056],{"alt":1057,"src":1058},"Presentation fields and mobile preview","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-presentation.png",[41,1060,1062],{"id":1061},"set-a-customer-exception","Set a Customer exception",[10,1064,1065,1066,887,1068,1070,1071,1073],{},"Search by name or email to find a Customer with an active trial. Choose ",[13,1067,1013],{},[13,1069,1025],{}," for a\ndeliberate exception, or ",[13,1072,1019],{}," to return them to the shared policy.",[10,1075,1076],{},"The exception changes only whether the introduction appears. It never changes the Customer's real\nQR destination.",[10,1078,1079],{},[26,1080],{"alt":1081,"src":1082},"Customer exception search","\u002Fhelp\u002Fscreenshots\u002Ftrial-splash-customer-exceptions.png",[41,1084,1086],{"id":1085},"trial-scan-introduction","Trial scan introduction",[10,1088,1089],{},"During an eligible trial, the Wallet explains that scans include a brief SquareBond introduction\nand that it disappears when the paid plan begins. The notice applies to Stripe and gifted trials.\nIt stays hidden when the master switch or that Customer's policy is off, so the Wallet never makes\na promise the scan experience does not keep.",[41,1091,1093],{"id":1092},"read-the-interaction-summary","Read the interaction summary",[10,1095,1096,1097,480,1100,484,1103,1106],{},"The 7-day and 30-day cards count ",[13,1098,1099],{},"Shown",[13,1101,1102],{},"Skip",[13,1104,1105],{},"Discover"," interactions without storing a\nscanner identity. The two action rates are calculated against Shown.",[10,1108,1109],{},"Read the totals as a lower-bound signal, not a census. Known bots and preview fetchers bypass the\nintroduction, an unusual phone may occasionally resemble a bot, and a non-blocking count can be\ndropped during an interruption. Navigation still completes even when measurement does not.",[41,1111,1113],{"id":1112},"verify-and-roll-back","Verify and roll back",[10,1115,1116],{},"After a change, review all three preview languages and open a controlled eligible short link. Check\nthe timing, copy, Skip destination, and Discover destination.",[10,1118,1119],{},"For an immediate rollback, turn off the master switch. It overrides every Customer policy and sends\nscans directly to their current destinations. Paid and otherwise ineligible codes always bypass the\nintroduction.",[41,1121,206],{"id":205},[208,1123,1125],{"id":1124},"does-the-trial-splash-change-a-customers-destination","Does the Trial Splash change a Customer's destination?",[10,1127,1128],{},"No. Their current destination remains canonical and can still be changed from the Wallet.",[208,1130,1132],{"id":1131},"are-scanners-tracked-individually","Are scanners tracked individually?",[10,1134,1135],{},"No. The interaction summary stores daily totals only—no QR, Customer, IP address, User-Agent,\nreferrer, cookie, local-storage value, or scanner identifier.",[208,1137,1139],{"id":1138},"does-an-exception-apply-to-gifted-trials","Does an exception apply to gifted trials?",[10,1141,1142],{},"Yes. Stripe and gifted trials follow the same default and Customer-exception rules.",{"title":252,"searchDepth":253,"depth":253,"links":1144},[1145,1146,1147,1148,1149,1150,1151],{"id":1006,"depth":253,"text":1007},{"id":1034,"depth":253,"text":1035},{"id":1061,"depth":253,"text":1062},{"id":1085,"depth":253,"text":1086},{"id":1092,"depth":253,"text":1093},{"id":1112,"depth":253,"text":1113},{"id":205,"depth":253,"text":206,"children":1152},[1153,1154,1155],{"id":1124,"depth":261,"text":1125},{"id":1131,"depth":261,"text":1132},{"id":1138,"depth":261,"text":1139},"Control the brief SquareBond introduction shown on eligible trial scans.",{},25,"\u002Fhelp\u002Fplatform\u002Ftrial-splash","packages\u002Fweb-frontend\u002Fapp\u002Fpages\u002Fadmin\u002Ftrial-splash.vue",{"title":981,"description":1156},"help\u002Fplatform\u002Ftrial-splash","2026-07-16","nxRs3DP3_U7xejwqzHICIrR9jNmDC8bW1DYuItAuu0w",1786538066568]